FAQ

  • Is a deposit required?

    A 50% deposit is required to secure date of the event. The remaining balance will be due on the day of your event.

  • Where can the bounce house be set-up?

    Our bounce house can be set-up either indoor or outdoor on any flat surfaces, such as concrete, grass, wood, or brick.

  • What if rentals are damaged during the event?

    We know accidents can happen. We expect our bounce houses to be treated with respect and care. If the damages are consistent with vandalism, soiled, and/or negligence. A repair, and/ or extra cleaning fee will be charge.

  • Re-schedule & cancelation?

    We understand that plans can change and emergencies can happen. Therefore, any cancelation two weeks before the event, full deposit will be returned. Deposit is non-refundable if cancelation is with less than two weeks notice of event.

    If any re-scheduling is needed please contact us asap. However, please keep in mind bounce houses are on a first come first serve basis, if original desired bounce house is already booked we can try and accommodate with other available bounce houses.

  • What is not allowed in the bounce house? What are some hazards?

    Bare bounce is not responsible for any injuries or damages. Therefore, adult supervision is required at all times. No shoes, sharp objects, face painting/ painting, silly string, confetti, food and drinks.

    Bounce house should not be set up on public right of way, sloping surfaces, areas with sharp surfaces such as gravel and rocks/stones, sandy areas as the blower may suck in the sand and become inoperable.

  • Payment methods ?

    We accept cash, debit/credit cards, Zelle and Venmo. Checks are not accepted.

  • Can other vendors work on the bounce house?

    We welcome other vendors to work on our bounce house. However, we ask that no sharp/ pointy objects and substances that may stain the bounce house be used. Client will be responsible for any damages that may occur.